FAQs

How do I place an order?

All orders are through private email inquiry only.  Orders are considered placed when Kricket Marie Sales Contract has been completed and a 50% deposit has been placed. Kricket Marie works on a non-linear scale, and all deliveries are discussed with clients prior to ordering.  Majority of orders are recommended to be delivered 1-2 months prior to event dates.

Please email info@kricketmarie.com with your design interest, ideas, as well as your timeline if ordering for an event, or fill out the contact form here . 

Depending on the complexity of the order, lead times may vary to 4 months or more. Anything less than a one month completion timeline may be subject to a rush fee. 

Deposits must be paid and the sales contract signed for an order to be considered accepted. Kricket Marie cannot guarantee timelines for an order without a deposit held. Please note that all delivery dates are projections and do not account for delays cause by client or courier delay, both of which may be outside of company control.

Kricket Marie holds the right to require 1+ in person fitting(s) within the atelier in Austin, TX.

What is the current timeline?

Kricket Marie is currently booking for May 2026 dates for non-rush orders.  Rush fees are applicable to orders with delivery of less than 3-week lead time. 

 Please email info@kricketmarie.com to inquire for specific rush delivery or about a timeline for a custom design. 

Depending on the complexity of a design, lead times may vary to 4 months or more. Anything less than a 1-month completion timeline may be subject to a rush fee depending on the design. Kricket Marie cannot guarantee timelines for an order without a deposit held. Please note that all delivery dates are projections.

Why did the company name change from Ma Corsetière to Kricket Marie?

As the founder, when I launched Ma Corsetière, I did so with a deep love for the art of corsetry—a timeless, intricate craft that celebrates the silhouette and honors heritage techniques. Over time, however, my creative journey has grown beyond corsets alone. I found myself dreaming in full silhouettes, draping gowns that tell entire stories, and designing pieces that live far beyond a single category.

The name Kricket Marie Atelier reflects that evolution. It carries my personal signature and speaks to the broader scope of what I create: bespoke gowns, sculptural fashion, and couture pieces that transcend just corsetry alone. This change allows the brand to grow with me—for longevity, and to welcome every future collection without boundaries.

While corsetry remains close to my heart and the centerpiece of the brand's values, this atelier is now a space for full-expression couture. Thank you for growing with me.

- Kricket

How to re-lace your corset

All Kricket Marie corset orders will come with 1/4" satin ribbon lacing. You will need to lace up your corset. The photo below shows the example of the 'bunny-ear' method as Kricket Marie utilizes. This method is done using one long length of ribbon that ties at both the bottom and waistline. All tightening ("lacing down") is done at the waistline. You will need at least one other person to help you lace-up your corset, and it is best to plan for 30 minutes to do so. Corsets without a front busk will need to be laced when placed up against the body. 

Please reach out to Kricket Marie for more in-depth instructions.

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How to collect my measurements

Some tips for measuring:
•Kricket Marie Atelier works with natural body measurements, not tailor's measurements.  These are often much more accurate to your natural body, and very important in corsetry and bespoke dressmaking. 
• Take your measurements during the morning and before any large meals. Do not take your measurements after a large meal or at nighttime.
• Use a soft measuring tape – one that can wrap around your body with ease.
• Take all measurements standing with a straight spine, relaxed, feet shoulder width apart, and on a breath out. 
• Take all measurements two or three times to ensure accuracy and prevent mistakes.
• If you have large breasts that need a bit of extra support, measure your bust measurements with a soft, unpadded bra on. (Do not measure with a bra that will add any bulk to your measurement)

Below is a diagram of some of the measurements required for a Kricket Marie bespoke corset. These are to help get an idea of general sizing. After placing your order, Kricket Marie will be in touch with you via email with instructions for collecting your exact, contractual measurements. This contract walks you thoroughly through each measurement as well as tips and rules to get each measurement. Please reach out with any questions.

1 Bust: Around the apex (fullest part) of the breast, often where nipples lie.
2 Underbust: Directly underneath the breasts. Where underwire often sits.
3 Waist: Circumference around where you naturally bend side to side. Often the smallest part of your waist.
4 High Hip: Circumference around the very top of hip bone – where the hip bone begins.
5 Middle Hip: Circumference around the point where the hip bones protrude out the most. The highest point of your hip bones.
6 Full Hip: Circumference around the fullest part of your butt. Often falling several inches below the waistline of garments.
7 Height: From the apex of the head to the floor, standing straight and without shoes.

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Shipping Policy

Kricket Marie is unable to guarantee absolute delivery dates. Tracking and delivery dates are estimates only and are based on assuming regular business operations. Once a package is sent out, Kricket Marie is not responsible for delays caused by further complications with the courier, incorrect/undeliverable shipping addresses, nor other factors outside of the atelier's control.

Domestic shipping within the US is often $40. This is for 2-day shipping with FedEx and indirect signature requirement. Kricket Marie recommends adding additional insurance for any client package. 

Shipping Requirements & Restrictions
• Orders must be shipped to a single address, PO Box, APO, or FPO address.
• Orders cannot be shipped to multiple addresses.
• Depending on the size of the order, the garments may be shipped to you in multiple boxes.

Shipping Errors & Disputes
It is the responsibility of the customer to ensure the accuracy of the shipping address upon contract completion. If a client enters and confirms an order with the incorrect shipping address and does not notify Kricket Marie customer service before the order is shipped out, the customer will be responsible for any shipping costs related to returning the incorrect shipped order and/or shipping costs related to shipping with a new label (if approved) to the correct address.

Tracking numbers are provided to confirm the delivery of all shipments. All orders require signature, of which is included in the cost of shipping. Additional insurance is always recommended. Once an order leaves the atelier, the responsibility for delivering the order lies with the delivery service. Kricket Marie is no longer responsible for that delivery. If a customer claims an order was not received, the tracking information - along with any delivery confirmation - from the delivery service will serve as the proof of delivery. Kricket Marie is not responsible for any stolen packages that may arise after delivery to your doorstep.

International Shipping 

International shipping is often $100, though will vary based on location. Additional fees including VAT and duty charges may be applied at customs border control for clients outside of the United States for orders over $800USD.

For returns for international customers outside of the USA, the client will be responsible for any and all additional shipping costs.

Purchases outside the USA may be subject to VAT and duty charge. Packages may be held at customs border control until all VAT and duty charges are paid. These lie as the sole responsibility of the client and are to be billed directly to the client via the courier, not via Kricket Marie.

Kricket Marie is not currently accepting orders for China delivery due to issues with tariffs and customs.  We do apologize for any inconvenience. 

Return Policy

Kricket Marie strives to create a positive experience for clients, leaving them satisfied with their purchase. The atelier understands that issues may arise, and is willing to be flexible where timelines and policies allow.  

ALL GARMENTS REMAIN THE PROPERTY OF KRICKET MARIE UNTIL PAID IN FULL

Cancellation of Orders
Clients who choose to cancel their sales contract after signing are not entitled to a refund of any money already paid through the cancellation date. Once production of the garment has begun, the customer is responsible for payment in full to Kricket Marie.

Unless Kricket Marie confirms termination in writing, the client-company sales contract (Kricket Marie Sales Contract) remains effective until the confirmed scope of work is completed, paid for in full, and delivered.

Damaged Goods
Kricket Marie works hard to ensure your happiness with your custom garments. While extra care is taken in packaging your order for a successful delivery, mistakes can happen. In the event where your garment arrives imperfect or damaged, please contact for case-by-case basis decision. Kricket Marie is not responsible for any lost or damage deliverables caused by the courier and highly recommends requesting to add an insurance policy on the package.

Returns
Kricket Marie does not accept returns. All work is bespoke, made to measurements given, therefore unique to each client. Due to the nature of the work, all garments are non-refundable.

For extenuating circumstances, please reach out to customer service for a case-by-case decision.

Custom Design Policies
Custom design garments are a collaboration between the Client and Kricket Marie Atelier. The atelier will only accept work that it can complete with a high degree of confidence and may deny any requests. All custom garment work is non-returnable and non-refundable. A unique sketch of the garment(s) and outline of deliverables may be drawn up by a designer and sent to the Client for approval. Any further revision requests to the design by the Client can be added for an additional fee upon approval from the atelier in writing. Please note that Kricket Marie has full discretion to deny any changes to the project after initial contractual approval.

Depending on the design of the garment(s), an in-person fitting may be required.


Please do not hesitate to contact Kricket Marie for any return questions at info@kricketmarie.com.